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How to Get Google Places Support From a LIVE Real Person in Under 2 Minutes

So many small businesses need help fixing their Google Places listing(s) and they have no idea how to get some basic support.    SMB’s do not understand the ‘ins and outs‘ of Google Places like us local seo’ers.   So I made this quick video to show how any small business can get real live [...]

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1 in 3 Searches are Local

We thought this was such a great video by Ed Parsons, we decided to have it transcribed too for those who prefer to read it. What I wanted to spend the 20, 25 minutes talking about is where and actually putting what you’re going to hear the rest of the afternoon into context. To do [...]

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5 Ridiculously Sneaky Citations Most Small Business Never Think to Get!

So I was reading Professor Maps blog post today on whether citations help Google rankings?  It’s a great post and there is lots of good dialogue going on in the comment section (as per usual) so be sure to check it out.   The post inspired me to share my thoughts on this subject. So [...]

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Proof That the Google Places’ Zagat Reviews Lowers Actions!

Watch this quick video (above) I made to prove to you all that the Zagat review system sucks! It’s so obvious to me that when looking at Google Places analytics that ‘actions’ have dropped across the board on ALL my clients accounts once Google Places started using the Zagat review system instead of the old [...]

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How to Share Admin Access to Your Google+ Business Page

You can share your Google+ Business page (like most Google products, except Google Places).  In Google+ Pages they call it ‘Managers’.  You can even transfer your Google+ Business page to another user (once they have been a manager 2 weeks or longer – that’s cool!) Steps to sharing your Google+ Business Page: Login into your [...]

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What We Can Learn From Yelp’s Review Filters for Google Plus Local Review Marketing

Yesterday I wrote a post about the missing review saga on Google Plus Local and after reading Phil’s Yelp Ranking Factors I got obsessed with what is going on with these review filters. I spent several hours analyzing reviews on both Google Maps and Yelp and even other review sites.   I now have some greater insights [...]

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Missing Google Places Reviews? You’re Not Alone. Here’s What You Need to Know

Are You Missing Google Reviews? Missing reviews on Google Places is nothing new, BUT it certainly has gotten more volatile of late.   We have been writing of missing reviews by Google Places off and on for quite some time. In the past, missing reviews tended to do with a Google Places bug or tended to [...]

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If You Don’t Hide Your Address on Google+ Local Now, You’ll Hate Yourself Later

Just read the Google Places (now Google+ Local) Guidelines: If you don’t conduct face-to-face business at your location, you must select “Yes, this business serves customers at their locations” under the “Service Areas and Location Settings” section of your dashboard, and then select the “Do not show my business address on my Maps listing” option. [...]

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What Every Small Business Ought to Know About Location-Based Marketing

Do you regularly share where you are and what you are buying with location-based services?  And do you regularly use your internet-enabled cell phone to look for location based deals? Whether you personally do or don’t, doesn’t matter, because most likely your potential Customers are, so that is a compelling reason to at least scan [...]

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Who Got The Better Make-Over: Joan Rivers or Google+ ?

Google has announced that they are giving their Google Plus profile URL a makeover and it is making a lot of people happy. What does it have to do with Joan Rivers…? Not much, but when I think of make-overs I think of Joan. I’m silly like that. The Old Google Plus URL looked like: [...]

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