Comments on: How to Deal With Negative Online Reviews http://www.smallbusinessonlinecoach.com/blog/social/how-to-deal-with-negative-online-reviews/ Proven & practical local search marketing strategies for small businesses. Gain visibility in Google Maps, Yahoo Local Search, MSN Search Local & much more! Thu, 09 Feb 2012 13:09:47 +0000 hourly 1 http://wordpress.org/?v= By: Matthew Hunt http://www.smallbusinessonlinecoach.com/blog/social/how-to-deal-with-negative-online-reviews/comment-page-1/#comment-681 Matthew Hunt Mon, 10 May 2010 13:47:46 +0000 http://www.smallbusinessonlinecoach.com/?p=1470#comment-681 Don - glad you liked. Yes, yes of course please feel free to mention it, it would be a honor to be mentioned. :) function sbmgOptinValidateForm290(name,email) { var email_fld = document.getElementById('sbmgOptinValidateForm290' + '_' + email); var reg = /^([A-Za-z0-9_\-\.])+\@([A-Za-z0-9_\-\.])+\.([A-Za-z]{2,4})$/; var msg = ''; if ( reg.test(email_fld.value) == false ) msg += '- Valid Email Required'; if ( msg == '' ) return true; else alert(msg); return false; }

Don – glad you liked. Yes, yes of course please feel free to mention it, it would be a honor to be mentioned. :)

]]> By: Don Campbell http://www.smallbusinessonlinecoach.com/blog/social/how-to-deal-with-negative-online-reviews/comment-page-1/#comment-680 Don Campbell Mon, 10 May 2010 11:11:47 +0000 http://www.smallbusinessonlinecoach.com/?p=1470#comment-680 Solid advice Matthew. I like your three tips. And thanks for mentioning myReviewsPage. I'd like to mention this post on the our blog too. function sbmgOptinValidateForm821(name,email) { var email_fld = document.getElementById('sbmgOptinValidateForm821' + '_' + email); var reg = /^([A-Za-z0-9_\-\.])+\@([A-Za-z0-9_\-\.])+\.([A-Za-z]{2,4})$/; var msg = ''; if ( reg.test(email_fld.value) == false ) msg += '- Valid Email Required'; if ( msg == '' ) return true; else alert(msg); return false; }

Solid advice Matthew. I like your three tips. And thanks for mentioning myReviewsPage. I'd like to mention this post on the our blog too.

]]> By: David http://www.smallbusinessonlinecoach.com/blog/social/how-to-deal-with-negative-online-reviews/comment-page-1/#comment-682 David Mon, 10 May 2010 09:34:16 +0000 http://www.smallbusinessonlinecoach.com/?p=1470#comment-682 In regards to reviews, it's probably more natural looking to have a mix of "stars" in your reviews anyways...if all your reviews are 5 star...that might look suspicious. So I'd count it as a good balance! function sbmgOptinValidateForm90(name,email) { var email_fld = document.getElementById('sbmgOptinValidateForm90' + '_' + email); var reg = /^([A-Za-z0-9_\-\.])+\@([A-Za-z0-9_\-\.])+\.([A-Za-z]{2,4})$/; var msg = ''; if ( reg.test(email_fld.value) == false ) msg += '- Valid Email Required'; if ( msg == '' ) return true; else alert(msg); return false; }

In regards to reviews, it's probably more natural looking to have a mix of “stars” in your reviews anyways…if all your reviews are 5 star…that might look suspicious. So I'd count it as a good balance!

]]> By: Matthew Hunt http://www.smallbusinessonlinecoach.com/blog/social/how-to-deal-with-negative-online-reviews/comment-page-1/#comment-679 Matthew Hunt Sun, 09 May 2010 19:47:56 +0000 http://www.smallbusinessonlinecoach.com/?p=1470#comment-679 Yeah just read it. Yes the social aspect of shopping is interesting. I like how they said "When online retailers engage in social media correctly, both they and the online community benefit." function sbmgOptinValidateForm356(name,email) { var email_fld = document.getElementById('sbmgOptinValidateForm356' + '_' + email); var reg = /^([A-Za-z0-9_\-\.])+\@([A-Za-z0-9_\-\.])+\.([A-Za-z]{2,4})$/; var msg = ''; if ( reg.test(email_fld.value) == false ) msg += '- Valid Email Required'; if ( msg == '' ) return true; else alert(msg); return false; }

Yeah just read it. Yes the social aspect of shopping is interesting. I like how they said “When online retailers engage in social media correctly, both they and the online community benefit.”

]]> By: nicobrx http://www.smallbusinessonlinecoach.com/blog/social/how-to-deal-with-negative-online-reviews/comment-page-1/#comment-678 nicobrx Sun, 09 May 2010 19:18:59 +0000 http://www.smallbusinessonlinecoach.com/?p=1470#comment-678 Very helpful post. In particular I like your advice: "The best way to fight bad or poor reviews is to get lots and lots of good reviews." Sometimes it's worth trying to counter obviously fake negative reviews, but I think your recommendations are spot on. Did you see this Entrepreneur article? <a href="http://www.entrepreneur.com/ebusiness/sellingonline/article206392.html" rel="nofollow">http://www.entrepreneur.com/ebusiness/sellingon...</a><br><br>Some great examples illustrating your "Look at it as a positive" recommendation. function sbmgOptinValidateForm637(name,email) { var email_fld = document.getElementById('sbmgOptinValidateForm637' + '_' + email); var reg = /^([A-Za-z0-9_\-\.])+\@([A-Za-z0-9_\-\.])+\.([A-Za-z]{2,4})$/; var msg = ''; if ( reg.test(email_fld.value) == false ) msg += '- Valid Email Required'; if ( msg == '' ) return true; else alert(msg); return false; }

Very helpful post. In particular I like your advice: “The best way to fight bad or poor reviews is to get lots and lots of good reviews.” Sometimes it's worth trying to counter obviously fake negative reviews, but I think your recommendations are spot on. Did you see this Entrepreneur article? http://www.entrepreneur.com/ebusiness/sellingon…

Some great examples illustrating your “Look at it as a positive” recommendation.

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