Small Business Online Coach
Proven & practical local search marketing strategies for small businesses. Gain visibility in Google Maps, Yahoo Local Search, MSN Search Local & much more!
One my clients received a ‘poor’ review and this is a great video case study on how to manage poor reviews. Let me know your thoughts on how to handle poor reviews online?
My top poor review management tips are:
And to that damn review spammer – get a life! 
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Matthew Hunt is the head cheese of SBOC and considers himself an internet junkie who helps small businesses dominate the web.
"Since SmallBusinessOnlineCoach.com took over my internet marketing I have seen a dramatic increase in my business. I had been advertising in the local media and thought that it was the best way to promote my business, I was wrong."
Rating by Janet Petrie: stars
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Love the video is very informative. Learn quite a lot in this and would definitely apply this to my page. Listen guys this guy rocks. He really knows what he is doing for sure.
Keep up the good work.
Hi Matthew, Great tips and advice here! I would love to know what software you would be using to monitor reviews as i searched google and couldn’t come up with anything doing a quick search.
Thanks again for the great info.
Kirk,
It’s a special wordpress plugin.