Do You Have An Active Google Places Dashboard With No Data Associated With It?
In the last month there were many cases of disappearance of Google Places analytics data and complete listings from the organic search results while the listings’ statuses were still showing “Active”.
This anomaly was spotted by Mike Blumenthal back in 2010 for the first time. It appears that it is some kind of peculiar punishment implemented by Google manually on accounts that have not confined to the Google Places Quality Guidelines for a long period of time + did this intentionally in order to gain advantage in the search results.
The question that naturally comes up – how do I get back to normal after being punished in such a way. The regular answer – you simply cannot. Google does not provide an option to request review and reactivation as with a suspended account sometimes. Moreover, you are not even notified that such a penalty occurred. Unless you notice it (and the signs are not exactly dazzlingly visible), you may keep thinking your account is alive and fine. However, the major reason why getting a “purgatorized” account back to normal is
impossible tough, is that this punishment is being enforced manually, and this is rarely done by mistake.
There is, as always, light in the end of the tunnel, and again this light comes from Vanessa Schneider.
She proposes the following:
“Listing not live on Maps anymore, or, it is live and it’s not owner-verified? Use this contact form and …
Select: I have verified > Yes > My listing no longer appears on Google Maps. > Fill out form, hit Submit Listing live on Maps, and owner-verified?
Use this contact form and … Select: Someone else has verified the listing > Fill out form, hit Submit” She also notes: “I cannot guarantee they will reinstate your account.“
And this is a very important note. Because as mentioned above, if your account has been punished in such a way, there should be some good reason for that. You might try your luck, of course, and as the case will be looked through once again by another moderator, this gives you the right to plead “not guilty”, or mistake by “ignorance” rather than “premeditated”.
I’d suggest that you write something like this in the form provided after you pass through the steps proposed by Vanessa:
“Dear Google Moderator Team, My account has been banned for unknown reasons a few days (weeks) ago. I just realized that, as there was no message notifying me about this punishment, nor any explanation to why my account was punished. Whatever the reason, I want to assure you that I haven’t done this deliberately, and I would really appreciate it if you reinstate my account so that I could fix any mistakes I might have done. Thank you in advance for your consideration. Best regards, [Name]“
I’d suggest you use that only if you REALLY haven’t done the mistakes deliberately. Otherwise, you might be losing your time. It’s pretty obvious when black hat techniques were purposefully used, and as the Google mods check thousands of listings daily, it would be hard to bamboozle them.
If you manage to get your account reactivated after following these steps, please, let us know your experience in the comment section below.